Microsoft Word Disappeared From My Mac

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Note

Mar 19, 2020  Word has completely disappeared off my laptop and has been replaced by wordpad. That is all I know. The app is nowhere to be found on my laptop and it is super frustrating! I did not delete anything. I just randomly got on my laptop a couple of days ago and I only had wordpad. No Microsoft word (I still have everything else, for example power.

Describes a range of methods to locate and recover lost Microsoft Word documents. Discusses Word 2002, Word 2003, Word 2007, and Word 2010 under various versions of Windows. How to recover a lost Word document - Office Microsoft Docs. Aug 12, 2019  Microsoft Word document can disappear in certain situations. For example, it may be gone after a forced quit, power interruption or close without saving changes. This page introduces several possible ways to recover lost word files. You can try any one of them to undelete word documents, recover formatted ones in different data loss cases. Download Grammarly for Microsoft Word on Mac or Windows and write better, clearer documents. Dec 15, 2017  Recovering Unsaved Word Documents OS X. Recovering Unsaved Word Documents OS X. This losing of Microsoft Word Documents on a Mac happens more often than you think from various reasons from forgetting where you saved the document to the computer-system completing crashing on you in the middle of a sentence. I found my missing. We explain how to recover a Word Document from autosave below, including where does Word autosave on a Mac. So don't panic! There is a good chance that you can get your document back. Apr 26, 2012 A word document I was working on and had just hit save and closed has disappeared from my mac. When I search for it in spotlight nothing comes up, when i manually look in every single document folder it isn't there. If i open word and 'open recent' it appears but it's a blank document as seen in the screenshot here, and it cannot locate the file.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

While using Word for Mac one or more Toolbars are missing and cannot be added.

Cause

This behavior can be caused by one of these things:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.

Resolution

To resolve this problem, try the following methods.

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.

    Note

    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

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  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Note

When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

If Method 2 did not resolve the problem, try Method 3.

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.

Note

When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.
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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Jul 23, 2016  After selecting the hard drive, click on the “Partition” option on the top. You will see a graph showing all of the partitions and the amount of memory space they have occupied. Click on the partition you wish to remove in the graph and then click on the “-” (minus) sign in the panel to remove the partition. Oct 07, 2019  How to erase a partition on your Mac. Open Finder from your dock. Select Applications. Scroll down and open the Utilities folder. Double-click to open Disk Utility. Select the partition you wish to erase. Click Erase to confirm you wish to erase the partition. Click Done to continue. Remove microsoft reserved partition mac drive. Mar 12, 2020  Whatever your reasons are to remove windows partition from mac if somehow you find yourself unable to do it, just follow these simple steps. Launch the Disk Utility App On the sidebar select the Windows Partition (by default it is named 'Bootcamp.' ) Click on the 'Erase' button at the top of the Disk Utility window. Delete the partition.

If you're looking for recent Word document recovery info, see:

Windows
  • Recover your Office files (For versions through Office 2019)

For more on earlier versions of Word, see:

Resolution

To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.

Method 1: Search for the original document

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To do this, follow these steps, as appropriate for the version of Windows that you're running.

Windows 10 and Windows 7

  1. Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
  2. If the File list does not contain the file, go to Method 2.

Method 2: Search for Word backup files

Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.

Note

To locate this option:

  • Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
  • Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.

To find the backup copy of the file, follow these steps:

  1. Locate the folder in which you last saved the missing file.
  2. Search for files that have the .wbk file name extension.

If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:

Windows 10 and Windows 7

  1. Select Start, type *.wbk in the Start Search box, and then press Enter.
  2. If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.

If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.

Word for Office 365, Word 2019, Word 2016, and Word 2013

  1. On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
  2. In the Files of type list (All Word Documents), select All Files.
  3. Select the backup file that you found, and then select Open.

Word 2010

  1. On the File menu, select Open.
  2. In the Files of type list (All Word documents), select All Files.
  3. Select the backup file that you found, and then select Open.

Method 3: Search for AutoRecover files

AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.

  1. Use Word to automatically find the AutoRecover files. To do this, follow these steps:

    1. Right-click the taskbar, and then select Task Manager.

    2. On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.

    3. Close the Windows Task Manager dialog box, and then start Word.

      If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.

  2. If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.

    Word for Office 365, Word 2019, Word 2016, and Word 2013

    1. On the File menu, select Open, and then Browse.
    2. If you don't see your document listed, select Recover Unsaved Documents.

    Word 2010

    1. On the File menu, select Recent.
    2. If you don't see your document listed, select Recover Unsaved Documents.

  3. If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:

    Windows 10 and Windows 7

    1. Select Start, type .asd in the Start Search box, and then press Enter.
    2. If the File list does not contain AutoRecover files, go to Method 4.

    If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:

    Word 2019, Word 2016, or Word 2013

    1. On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
    2. In the Files of type list (All Word Documents), select All Files.
    3. Select the .asd file that you found, and then select Open.

    Word 2010

    1. On the File menu, select Open.
    2. In the Files of type list (All Word Documents), select All Files.
    3. Select the .asd file that you found, and then select Open.

Note

If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.

Method 4: Search for temporary files

Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.

Windows 10 and Windows 7

  1. Select Start, type .tmp in the Start Search box, and then press Enter.
  2. On the Show only toolbar, select Other.
  3. Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

Method 5: Search for '~' files

Some temporary file names start with the tilde (~) character. To find these files, follow these steps:

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Windows 10 and Windows 7

  1. Select Start, type ~ in the Start Search box.

  2. Select See more results.

    Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.

Method 6: How to troubleshoot damaged documents

For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:

More information

You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.

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Note

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The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.

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The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.

Microsoft Word Disappeared Mac

We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.

For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.