1. Microsoft Office For Mac Won't Activate
2. Microsoft Office Not Activating

Jun 04, 2019  Activate Office 365 versions of Office for Mac. If your organization has an Office 365 plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office. Sep 29, 2019  2. Download and Install from Office.com. For some reasons, we could not able to activate the app downloaded from Mac App Store. If you have the same problem, then first delete all the Office apps downloaded from App Store and follow the below instructions. Go to “office.com” and login with your Microsoft account.

This article covers frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading Office apps directly from Microsoft.

Starting in January 2019, the following Office applications are available for download from the Mac App Store: Word, Excel, PowerPoint, OneNote*, and OneDrive*.

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* These apps were also available from the Mac App Store in previous years.

Microsoft Office For Mac Won't Activate

1. What version of Office is available from the Mac App Store?

   The Office apps available from the Mac App Store provide the very latest version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 subscription to activate. OneNote and OneDrive do not require an Office 365 subscription, but some premium features may require an Office 365 subscription.

2. Is this the same as Office 2019?

   No. Office 2019 is the one-time purchase, non-subscription product (also known as perpetual). An Office 365 subscription provides always up-to-date versions of Office apps and access to additional premium features and services. The apps available in the Mac App Store are not compatible with Office 2019 licenses.

3. I currently own Office 2016 for Mac and want to upgrade my version of Office. Should I download Office from the Mac App Store?

   If you own the older perpetual release of Office, you can download the new version of the apps from the Mac App Store, and purchase a new Office 365 subscription using the in-app purchase option. In-app purchase offers include Office 365 Home, and Office 365 Personal. Your license from the perpetual release of Office will not work with the app versions from the App Store. Click here to learn about Office 365 subscriptions and pricing.

4. I already have an Office 365 subscription, and the Office apps are already installed on my Mac. Do I need to do anything?

   No. It's likely that you installed Office directly from Microsoft. The Microsoft AutoUpdate app will keep your existing apps up-to-date. The apps in the Mac App Store do not provide functionality beyond what you have today.

5. If I download Office from the Mac App Store, do I still use Microsoft AutoUpdate to get updates?

   Microsoft AutoUpdate is only used to get updates for apps that you download directly from Microsoft. If you download Office from the Mac App Store, then the App Store will provide you with future updates of Office. You may have other Microsoft apps installed on your Mac, and AutoUpdate will continue providing updates just for those apps.

6. Can I have multiple versions and builds of Office installed on my Mac?

   No. Office 365, Office 2019, and Office 2016 use the same application and file names. To see which version of Office you have installed on your Mac, open one of the apps, and look at the License text in the About dialog.

7. Can I get Office Insider builds from the Mac App Store?

   No. The Office apps in the Mac App Store are production releases. Insider builds must be downloaded directly from Microsoft.

8. How do I cancel my Office 365 free trial that I purchased through the Mac App Store?

   Feb 09, 2015  Microsoft Lync History Note If you delete the Microsoft Lync History folder, you delete all conversations that are saved in the Conversation History. In the Applications/Utilities folder, open Keychain Access. Delete any keychains on the left that resemble OCKeyContainer. Aug 11, 2016  (it was removed when Lync 2011 was removed from my Mac earlier) I have. Breaking news from around the world Get the Bing + MSN extension. Microsoft Lync wants to use the OCKeyContaineremailaddress keychain prompt. Deleting the OCKeyContainer files allowed Lync to start back up again and create a new one. Aug 11, 2016  Microsoft Lync wants to use the OCKeyContaineremailaddress keychain prompt I keep getting prompted to enter my keychain password 'OCKeyContaineremailaddress' keychain, but this keychain does not exist. Deleting the OCKeyContainer files allowed Lync to start back up again and create a new one. Microsoft Lync wants to use the OCKeyContainer keychain. Ran into a weird issue on Lync 2011 on my Mac machines (as a side note, how rubbish is this client? Let's hope the upcoming Skype for Business for MacOS is everything we expected and more. Microsoft lync mac oc_keycontainer key. Dec 02, 2013  If they do not already exist, the OCKeyContainerusername@company.com keychain and OCKeyContainerusername@company.com password entry in the user’s login keychain are created when Lync connects to the Lync server. A Microsoft Lync password entry is also created in the user’s login keychain if one does not already exist.

   To cancel your Office 365 free trial that you purchased through the Mac or iOS App Store, follow the instructions on this page: View, change, or cancel your subscriptions.

   This link redirects to the App Store, so please open this link on a Mac, iPad or iPhone.

The following explains how to install and activate Office 2016 on a Mac.

Installation and activation

1. Go to Office 2016 for Mac in IUware. (You'll need to log into IUware, even if you are already logged into CAS.)
2. Click Get product key to see your assigned product key.
3. On the Office setup page, enter your 25-character product key from IUware, and click Get Started.
4. On the 'Welcome to Office Online' page:
   • If you already have a Microsoft account: At Office Online, enter your Microsoft account email address and password. Proceed to step 5.
   • If you don't have a Microsoft account: Create one, as follows:
     1. At the bottom of the page, click Sign up now and complete the required fields. UITS recommends creating an account with your primary IU email address (e.g., username@iu.edu) to ensure the least margin of error.
     2. You'll receive an email message requesting verification. Follow the instructions to finish creating the account.
        If the email message does not arrive within a few minutes, use the resend email option.
     3. Log into Office Online with your newly created Microsoft account. After selecting your country/region and language, click Continue. When prompted, enter a first and last name for the account.
5. Verify that 'Microsoft Office Home & Business 2016 for Mac' shows on your account page.
6. On the Microsoft page, click Install to download the installation file. Alternatively, download the installation file from IUware directly.
   The Microsoft account must show the 'Microsoft Office Home & Business 2016 for Mac' registration in step 5. If this is not completed, it will not be possible to activate the Office 2016 product after installation.

   If you downloaded the .dmg file from IUware, open the Finder, select Downloads, and then open Microsoft Office 2016 Installer.pkg. Click Continue.

7. Once Office is installed, a new window will open. Click Get started >.
8. You will be prompted to sign in to activate Office. Select Sign In, and then enter the email address and password for the account that you activated with the Office 2016 product key from IUware.
9. Enter your Microsoft account email address and click Next.
10. Choose Microsoft account.
11. Finish the activation process by signing in with your Microsoft credentials.
12. In the 'How would you like Office to look' interface, choose Colorful or Classic, and then click Continue >. You should then have full use of Office 2016.

Troubleshooting

Microsoft Office Not Activating

To troubleshoot installation or activation errors, see the Microsoft Guide.