Saving Microsoft Office Files Slow Mac

Nov 01, 2017 Files open very slow in the Office 365 app due to the lack of adequate privileges provided by the Mac. This can be fixed by using the Repair Disk Permissions feature. Open the Go menu and click Utilities. Now start the Disk Utility program. Select the primary hard disk of your Mac and select First Aid. Finally, click on Repair Disk Permissions. When you open a file and make your first changes, AutoSave saves those changes and a new version of the file is added to the version history. After that even though AutoSave is regularly saving your changes to the file, new versions are only added to the version history periodically (about every 10 minutes) for the remainder of your editing session.

-->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

Assume that you use the Encrypting File System (EFS) to help secure the Temporary Internet Files folder. You save Microsoft Office documents to a remote server than can support encryption, but the server is not configured to do remote encryption. In this situation, it takes longer than expected to save the documents.

Cause

When you save documents, the Office applications (Excel, Word, and PowerPoint) create a temporary file in secure subfolders named 'Content.MSO' and 'Content.Word' in the Temporary Internet Files folder. If the subfolder is encrypted by using EFS, the file that is then copied to the server will have the encrypted attribute applied to it also. If the server supports encryption but is not configured to do it, multiple attempts to keep the file encrypted occur, and this slows the save process.

Resolution

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

To work around this issue, use one of the following methods:

  • Remove the encryption from the 'Content.MSO' and 'Content.Word' subfolders in the Temporary Internet Files folder.

  • Disable EFS encryption support on the server by changing the following registry entry:

    • PATH: HKLMSYSTEMCurrentControlSetControlFileSystemValue
    • DWORD: NtfsDisableEncryption
    • VALUE: 1

    Note A value of 0 means encryption is enabled, while a value of 1 means encryption is disabled.

  • Enable delegated authentication for the server. This allows the server to impersonate the client, and to then create a profile that has the certificate for encryption on the server. For information about how to do this, seeEnabling delegated authentication.

  • Save the file locally, then drag the file to the desired network location.

More Information

By default, the 'Content.MSO' and 'Content.Word' subfolders are used by Excel, Word, and PowerPoint. They are hidden, system-protected subfolders of the Temporary Internet Files folder, as seen in the following example path:

C:User<user name>AppDataLocalMicrosoftWindowsTemporary Internet FilesContent.MSO

In Windows 8, the Temporary Internet Files folder is now known as the 'INetCache' folder. Therefore, the path to the 'Content.MSO' subfolder would be as follows:

C:Users<user name>AppDataLocalMicrosoftWindowsINetCacheContent.MSO

-->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a file from a network location in one of the Microsoft Office programs such as PowerPoint 2003 , Excel 2003, Publisher 2003 or a later version of them, the Office program may run very slowly or may appear to stop responding (hang). Microsoft onedrive backup mac.

Cause

This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.

Saving Microsoft Office Files Slow Mac Computer

Workaround

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

To work around this behavior, add the EnableShellDataCaching value to the Microsoft Windows registry. To do this, follow these steps:

  1. Close your Office programs.

  2. Click Start, and then click Run.

  3. In the Open box, type regedit, and then click OK.

  4. Locate, and then click to select one of the following registry keys accordingly:

    • Office 365, Office 2019 and Office 2016:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonOpen Find

    • Office 2013:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonOpen Find

    • Office 2010:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonOpen Find

    • Office 2007:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonOpen Find

    • Office 2003:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0CommonOpen Find

  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.

  6. Type EnableShellDataCaching, and then press ENTER.

  7. Right-click EnableShellDataCaching, and then click Modify.

  8. In the Value data box, type 1, and then click OK.

    Note

    Any non-zero number in the Value data box will turn on caching. A zero number or blank (default) will turn off caching.

  9. On the File menu, click Exit to quit Registry Editor.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More information

Saving Microsoft Office Files Slow Mac Pro

This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). During the process of opening the file, you lose your network connection or the network location that contains the file that you are trying to open goes down. During the process of opening the file, your Office program tries to add the file name and the path information of the file that you are trying to open to the Windows recent file list. Because the network location (path) does not now exist, the Office program may run slowly and may appear to stop responding (hang).

Saving Microsoft Office Files Slow Mac Free

Note

View Microsoft Office Files

This situation may also occur if your connection to your network is slow because your Office program has to make multiple queries to the network to obtain the correct file information.