The reason there are duplicates in the Sent Items folder for some email providers is that the server automatically creates an item in the Sent Items and Outlook uploads the same item again. For Read/Unread status of an email Outlook relies on the server. If the status from server is unread Outlook sets it accordingly. In Outlook, click Help Check For Updates. If an update is found, download and install it. Restart Outlook. If the problem continues, click Help Contact Support. You might be offline. On the Tools tab, make sure the Online/Offline toggle switch is set to ON. If the problem continues.

• Microsoft Outlook Mac Duplicate Emails Account
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• Outlook 2016 Mac Duplicate Emails
• Microsoft Outlook Mac Duplicate Emails Free

How to prevent duplicate sent items for Gmail IMAP account in Outlook?

Microsoft Outlook Mac Duplicate Emails Account

Recently, when I send an email via a Gmail IMAP account in Microsoft Outlook, double sent email copies are saved in the Sent Items folder automatically. I search for some reference and finally get a method to fix it. Here I will share the method to prevent duplicate sent items for Gmail IMAP account in Microsoft Outlook 2010 and 2013.

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The following steps will walk you through preventing duplicate sent emails in the Sent Items folder of Gmail IMAP account in Microsoft Outlook 2010 and 2013.

Step 1: Open the Account Settings dialog box with clicking the File > Info > Account Settings > Account Settings.

Step 2: In the Account Settings dialog box,

1. Go to the E-mail tab;
2. Click to highlight the Gmail IMAP account that you will prevent duplicate sent emails;
3. Click the Change button.

Step 3: In the Change Account dialog box, click the More Settings button at the bottom-right corner. See screen shot:

Step 4: In the popping up Internet E-mail Settings dialog box , please go to the Advanced tab (or Send Items tab in Outlook 2010), check the option of Do not save copies of sent items in the Sent Items section, and click the OK button. See screen shot:

Step 5: Now you go back to the Change Account dialog box, and click the Next button at the bottom.

Step 6: It will take some time to test the modified account settings. After test finishing, please click the Close button in the Test Account Settings dialog box.

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Step 7: In the new popping up Change Accounts dialog box, please click the Finish button.

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• Auto CC/BCC by rules when sending email; Auto Forward Multiple Emails by custom; Auto Reply without exchange server, and more automatic features..
• BCC Warning - show message when you try to reply all if your mail address is in the BCC list; Remind When Missing Attachments, and more remind features..
• Reply (All) With All Attachments in the mail conversation; Reply Many Emails in seconds; Auto Add Greeting when reply; Add Date into subject..
• Attachment Tools: Manage All Attachments in All Mails, Auto Detach, Compress All, Rename All, Save All.. Quick Report, Count Selected Mails..
• Powerful Junk Emails by custom; Remove Duplicate Mails and Contacts.. Enable you to do smarter, faster and better in Outlook.

• To post as a guest, your comment is unpublished.
  thank you very very much.
• To post as a guest, your comment is unpublished.
  Did not work. Got 2 test emails in my sent folder.
• To post as a guest, your comment is unpublished.
  It doesn't work. The test works and one email after then it starts with the duplicates again. On several computers in my office. Tried closing, redoing etc but keeps with the duplicates.
• To post as a guest, your comment is unpublished.
  great job it worked..would like to know why suddenly this started happening as it looks like an update to microsoft office caused the issue :-(
• To post as a guest, your comment is unpublished.
  I would like to try this, but I am not clear. Are these account setting in Gmail or in Outlook? I can't see where it says which software I am making changes too.
  Thanks!

  • To post as a guest, your comment is unpublished.
    It is in outlook
• To post as a guest, your comment is unpublished.
  Thanks, this fixed the problem
• To post as a guest, your comment is unpublished.
  Thank-you! Works great.
• To post as a guest, your comment is unpublished.
  thank you so much!
• To post as a guest, your comment is unpublished.
  Ii did work for me. Thanks soooo much.
• To post as a guest, your comment is unpublished.
  When I do this, it does not leave ANY copies in my Sent folder. I am trying to eliminate the duplicate not ALL copies. Any suggestions?
• To post as a guest, your comment is unpublished.
  Thinks - This was very helpful. Been searching for day to fix this.
  The wife said why don't you Google it. and here I am Again, Thanks
• To post as a guest, your comment is unpublished.
  Outlook 2016./ 365 does not have the option to check 'dont save sent emails ' in Advanced tab
• To post as a guest, your comment is unpublished.
  I have done these instructions and duplicates are still appearing. Even weirder, some emails don't show dups and some do. When I check me inbox there is only one copy.
• To post as a guest, your comment is unpublished.
  thank you, this was a great help, and very clear instructions.
• To post as a guest, your comment is unpublished.
  after putting this fix, it doesn't save anything in the sent folder at all, duplicate or nothing, no other choice? :(
• To post as a guest, your comment is unpublished.
  I'm glad I found your article. Absolutely foolproof stuff.
  I'm mildly ashamed to admit that I put this repair off for what turned out to be three years.
  Thank you kindly.

I’m having a problem with Outlook sending multiple copies of some emails – usually those with attachments.

It doesn’t happen with every email with attachments, just occasionally. It will send it 20-30 times but keeps the email in my Outbox saying that it hasn’t been sent (although sometimes it says it’s been sent but stays in the Outbox).

How can I solve this and make sure Outlook only sends out one copy again?

This often happens when you are using a virus scanner that integrates with Outlook or when your Send/Receive interval is set to a very short time.

In some cases, especially when you have a slow connection to your mail host, extending the mail server time-out may solve it as well.

Resetting your modem, router, hub, WiFi Access Point and/or other network appliances may sometimes already be the answer too even when all other network connections seem OK.

Virus scanner integration

When you have a virus scanner installed which integrates itself with Outlook, it will scan outgoing emails as well.

Throughout the years, virus scanners have proven over and over again to cause more issues than they claim to solve in Outlook.

It is really recommended to disable or uninstall your virus scanner’s Outlook integration capabilities. This will not put you at risk in any way. For steps on how to properly disable the integration, see the documentation for your virus scanner.

For more background information see “Duplicate E-mails” and “Disable virus scanner integration?“.

Short Send/Receive interval

When your send/receive interval is set to a very short period (below 5 minutes) and your message takes a while to upload to the mail server, it could be that the next send/receive interval already started before the previous one completes.

This will then cause a backlog of Send/Receive tasks which still need to be completed. In the worst case scenario, it could be that the message still in the Outbox will get resubmitted for sending and thus create a duplicate.

You can open the Send/Receive Progress dialog to see if there is a backlog:

• Outlook 2007 and previous
  Tools-> Send/Receive-> Send/Receive Settings-> Show Progress…
• Outlook 2010 and Outlook 2013
  tab View-> button: Show Progress

You should only see up to 2 tasks per mail account in this dialog. When an account is listed more than that, your send/receive interval is too short.

To change your Send/Receive interval go to:

• Outlook 2007 and previous:
  Tools-> Options…-> tab: Mail Setup-> Send/Receive…
• Outlook 2010 and Outlook 2013
  File-> Options-> Advanced-> Send/Receive…

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The default value is 30 minutes. As mentioned before, don’t set it lower than 5 minutes. When you have 3 or more accounts configured, it is recommended not to set it lower than 10 minutes.

Outlook 2016 Mac Duplicate Emails

Checking for new emails too often could interfere with the sending process.

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Server Timeouts

POP3 and IMAP accounts work with Server Timeouts. This basically tells Outlook when to consider a connection as “lost” when no server responds has been received after a configured amount of time.

By default, this is 1 minute. When you are on a slow or unreliable connection or a connection with a high latency (like mobile connections), then it could be that you reach this timeout. In that case, Outlook will resubmit any message in the Outbox upon the next Send/Receive interval.

When the message was actually already submitted to the mail server but the acknowledgement was not received before the timeout was reached, the message will be submitted again and thus create a duplicate as well.

Microsoft Outlook Mac Duplicate Emails Free

Increasing the Server Timeout to 2 or 3 minutes may solve your issue. Directly setting it longer than 3 minutes is not recommended as it often means that the actual issue lies somewhere else.

Increase the Server Timeout when you have a slow or unreliable connection.