Microsoft Word Not Printing Mac

It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again.

  1. Printing Paper
  2. Step Printing
  3. Word Not Printing Mac
  4. Microsoft Word Mac Pictures Not Printing
  5. Microsoft Word Not Printing Image
  6. Printing Document
  7. Microsoft Word Not Printing Mac Os
  8. Kinko's Online Printing

In this article I'm going to assume that you've already checked a few of the obvious things such as:

  1. Mar 08, 2018 This wikiHow teaches you how to print onto Avery label sheets in Microsoft Word on a Windows or Mac computer. Avery will soon be retiring their Add-in wizard in Word. However, you can still download templates from the Avery website.
  2. 2020-1-16  Can't Print At All. Word has nothing to do with the printing mechanism for your computer (on either the Mac or the PC). It simply sends its documents to the Operating System with an instruction to “print this. However, Word does make demands on the advanced features of the printing subsystem, so you may find that a document which will print from another application, will not print from Word.

  • Is the printer turned on?

  • Is there paper, ink and/or toner in the printer?

  • All cables to the printer and the computer are securely connected?

Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message.

Printing Paper

This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel I have some pictures inserted in a Word document. When I use print preview I can see them. If I choose file, print and preview from that window I can't see the pictures and they are not printed out either. It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again. In this article I'm going to assume that you've already checked a.

Make sure you have all Apple software updates installed

The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds.

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Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue.

Make sure your printer isn't paused

  1. Click the printer's icon in the Dock to open the printer's queue window .

  2. If you see the Resume button in the toolbar that suggests that the printer is paused. Click the Resume button and see if printing proceeds.

If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right .

Test printing in a new document

It's possible that the problem is in your document, so let's try printing from a different document to test that idea.

  1. Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File > New

  2. Type a few words of random text

  3. Try to print the document

If it prints successfully that tells us that the problem is in your existing document. See Troubleshoot damaged documents in Word for Mac.

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Step Printing

If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text.

Try printing from another program

To test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File> Print and see if it will print.

If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration.

Delete the printer and reinstall it in OSX

To delete and add the printer, follow these steps:

  1. Click the Apple logo in the upper-left of the screen

  2. Click System Preferences

  3. Click Printers & Scanners

  4. Select the printer that you want to remove

  5. Click Delete (-)

  6. To add a new printer and test it, Click Add (+)

  7. In the Connection Method list, click the connection method that your printer uses

  8. In the Printer list, click the printer that you want to add, and then click Add

Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files.

Remove and reinstall your print driver files

Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files. Follow these steps to replace those:

  1. Click the Apple logo in the upper-left of the screen

  2. Choose System Preferences

  3. Choose Printers & Scanners

  4. Control+Click anywhere in the device list. Choose Reset printing system from the shortcut menu.

  5. In Finder choose Go > Go to Folder and go to the /Library/Printers/ folder.

  6. In the Printers folder that appears click Edit > Select All then choose File > New folder with Selection to create a new folder containing those drivers. The folder will be named 'New Folder With Items' by default, which is fine for our purposes. When we're done you can delete that folder to save space.

  7. Repeat the process you did for deleting and reinstalling the printer. This time your system will download and install new printer drivers too.

Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem.

Replace the printer preference files

Corrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:

  1. On the desktop, click File, click New Folder, type Print Prefs, and then press RETURN on your keyboard

  2. On the Go menu, click Home

  3. Open Library

    Note: The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu

  4. Click Preferences

  5. Hold down the Apple or Command key, and then click each com.apple.print.*.plist file. For example, hold down the Apple key, click com.apple.print.PrintCenter.plist, and then click com.apple.print.PrintingPrefs.plist. In this example, the com.apple.print.PrintCenter.plist and com.apple.print.PrintingPrefs.plist files should be highlighted

  6. Drag the files that you highlighted in step 5 to the Print Prefs folder that you created in step 1.

  7. Restart your Mac

Try printing again from Microsoft Office for Mac.

See also

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

For a Microsoft Word 2000 and Microsoft Office Word 2003 version of this article, see 285957 .

Symptoms

When you open a Microsoft Office Word 2010 or Word 2007 document that contains a picture or an object, the picture or the object may not appear. This problem may occur in a document that contains a picture, a graphic image, an AutoShape object, or another object.

Cause

This problem occurs if you are using a Wrapping style option other than the In line with text option with the picture or with the object. And, one of the following conditions is true:

  • You are viewing the Word document in Draft view or in Outline view.
  • The Show drawings and text boxes on screen option is turned off.
  • The Print drawings created in Word option turned off.
  • The Use draft quality option is turned on.
    If you are using the In line with text option with the picture or with the object, this problem may occur if the Picture Placeholders option is turned on.

This problem may also occur if you are experiencing a problem with the video driver.

Workaround

You are using a Wrapping style option other than the 'In line with text' option

If you are using a Wrapping style option other than the In line with text option, use one of the following workarounds.

Use the 'In line with text' Wrapping style option

To change the Wrapping style option for a picture or for an object to In line with text, follow these steps, as appropriate for your version of Word.

Word 2007

Word Not Printing Mac

  1. Click the picture or the object.
  2. On the Format tab, click Text Wrapping in the Arrange group.
  3. Click In line with text.
Word 2010
Microsoft Word Not Printing Mac
  1. Click the picture or the object.
  2. On the Format tab, click Text Wrapping in the Arrange group.
  3. Click In line with text.
    When you use the In line with text option, the picture or the object will be displayed in any view.

If you want to use a Wrapping style option other than the In line with text option, use one of the following workarounds.

Change the view

This problem may occur if you are viewing the document in Draft view or in Outline view. To work around this problem, view the document in one of the following views:

  • Print Layout
  • Full Screen Reading
  • Web Layout
  • Print Preview for Word 2007. For

Microsoft Word Mac Pictures Not Printing

Word 2010: Click File, and then click Print.
Word 2010 and Word 2007 documents consist of separate text and drawing layers. When you use a Wrapping style option other than the In line with text option with a picture or with an object, the picture or the object is inserted into the drawing layer. Word 2010 and Word 2007 do not display the drawing layer when you view the document in Draft view or in Outline view. The drawing layer is displayed in a Word 2010 and in a Word 2007 document when you use any one of the views that are mentioned in this workaround.

Turn on the 'Show drawings and text boxes on screen' option

When you turn on the Show drawings and text boxes on screen option, you can view the picture or the object in Print Layout view or in Web Layout view. To turn on the Show drawings and text boxes on screen option, follow these steps, as appropriate for your version of Word.

Printing
Word 2007
  1. Click the Microsoft Office Button, and then click Word Options.
  2. Click Advanced.
  3. Under Show document content, click to select the Show drawings and text boxes on screen check box.
  4. Click OK.
Word 2010
  1. Click File, and then click Options.
  2. Click Advanced.
  3. Under Show document content, click to select the Show drawings and text boxes on screen check box.
  4. Click OK.

Turn on the 'Print drawings created in Word' option

When you turn on the Print drawings created in Word option, you can view the picture or the object in Print Preview. And, you can print the picture or the object. To turn on the Print drawings created in Word option, follow these steps, as appropriate for your version of Word.

Word 2007
  1. Click the Microsoft Office Button, and then click Word Options.
  2. Click Display.
  3. Under Printing options, click to select the Print drawings created in Word check box.
  4. Click OK.
Word 2010
  1. Click File, and then click Options.
  2. Click Display.
  3. Under Printing options, click to select the **Print drawings created in Word ** check box.
  4. Click OK.

Turn off the 'Use draft quality' option

When you turn off the Use draft quality option, you can view the picture or the object in Print Preview. And, you can print the picture or the object. To turn off the Use draft quality option, follow these steps, as appropriate for your version of Word.

Word 2007
  1. Click the Microsoft Office Button, and then click Word Options.
  2. Click Advanced.
  3. Under Print, click to clear the Use draft quality check box.
  4. Click OK.
Word 2010
  1. Click File, and then click Options.
  2. Click Advanced.
  3. Under Print, click to clear the Use draft quality check box.
  4. Click OK.

You are using the 'In line with text' Wrapping style option

Turn off the 'Picture Placeholders' option

When you turn off the Picture Placeholders option, you can view the picture or the object in all views. To turn off the Picture Placeholders option, follow these steps, as appropriate for your version of Word.

Word 2007
  1. Click the Microsoft Office Button, and then click Word Options.
  2. Click Advanced.
  3. Under Display document content, click to clear the Picture Placeholders check box.
  4. Click OK.
Word 2010
  1. Click File, and then click Options.
  2. Click Advanced.
  3. Under Show document content, click to clear the Show Picture Placeholders check box.
  4. Click OK.

Note

The Picture Placeholders option does not affect pictures or objects when you use a Wrapping style option other than the In line with text option. The Picture Placeholders option affects pictures and objects when you use the In line with text option in all views except the Full Screen Reading view.

You are experiencing problems with the video driver

If you experience this problem frequently, you may have a problem with the video driver settings or with the Windows Display Properties settings. If the previous workarounds do not resolve the problem, try the following workarounds.

Change the Color quality setting or the screen resolution of the current video driver

To change the color quality setting, follow these steps, as appropriate for your situation.

Windows XP
  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Click the Settings tab.
  3. If the Color quality setting is set to Highest (32 bit), change this setting to Medium (16 bit), and then click OK.

If you are still experiencing the problem, change the screen resolution. To do this, follow these steps:

  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Click the Settings tab.
  3. Under Screen resolution, move the slider to the left, and then click OK.
Windows Vista
  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. If the Colors setting is set to Highest (32 bit), change this setting to Medium (16 bit), and then click OK.

If you are still experiencing the problem, change the screen resolution. To do this, follow these steps:

  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Under Resolution, move the slider to the left, and then click OK.
Windows 7
  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Click the Advanced Settings tab.
  3. Click Monitor.
  4. If Colors is set to Highest (32 bit), change this setting to Medium (16 bit), and then click OK.

If you are still experiencing the problem, change the screen resolution. To do this, follow these steps:

  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Under Resolution, click the arrow and try another resolution, and then click OK.

Microsoft Word Not Printing Image

Change the hardware acceleration setting

Windows XP
  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. On the Settings tab, click Advanced.
  3. Click the Troubleshoot tab.
  4. Move the slider to the left to reduce the hardware acceleration, and then click OK two times.
  5. When you are asked if you want to restart the computer, click Yes.
Windows Vista and Windows 7

Printing Document

  1. Click Start, click Run, type desk.cpl, and then click OK.
  2. Click Advanced Settings.
  3. Click the Troubleshoot.
  4. If your display driver allows changes, click Change Settings. Move the slider to the left to reduce the hardware acceleration, and then click OK two times.
  5. When you are asked if you want to restart the computer, click Yes.

Microsoft Word Not Printing Mac Os

Obtain an updated video card

Kinko's Online Printing

If the workarounds that are described in this section help resolve this problem, contact your computer manufacturer for updated video drivers. If you have already upgraded your video card, contact the video card's manufacturer.